I wasn't satisfied with the 'size' of the car I received. when I booked on line I understood that it would be a bigger car and more pla...ce for luggage.
However, I was very satisfied with the customer service when I had a problem
Auto Europe is an international car hire company currently operating in over 8,000 locations in 135 countries. Partnering with both international and local suppliers, we are able to provide our customers with a competitive advantage by offering them the lowest rates. Auto Europe currently has over a thousand pick-up locations for car hire in the USA. These locations can be found spread throughout most airports, as well as in alternative downtown pick-up locations, thus offering our customers a convenient and smooth rental experience. Our fleets include a wide variety of cars, from compact to luxury and, in many areas, motorhomes. With Auto Europe, you are sure to find the rental that is best for you, always at the lowest price.
Make the most of your car rental
The United States Dollar (USD) is the government-issued currency throughout the entire country. Pounds are not accepted as currency but can be exchanged at most banking centres and currency exchanges. You can also find currency exchange centres directly located in international airports. Most major credit cards are accepted, such as Visa, Master Card & American Express. You may incur a fee from your card carrier for exchange rates; therefore, we advise you to check this prior to your travel. You will also find that you can use multiple ATM machines located at any bank.
The United States is divided into nine time zones, the four largest being: Eastern Standard Time, Central Time, Mountain Time and Pacific Time. New York is on Eastern Standard Time, which is the time zone closest to London time, though it still has a difference of -7 hours. The Central Time zone is GMT -8 hours, Las Vegas is on Mountain Time and is GMT -9, San Francisco is on Pacific Time, which is GMT -10. To see which cities are located in which time zone, please click here.
Here are a few common differences between British English and American English when referencing your car hire:
Car hire-Car rental Excess- Deductible Voucher- Confirmation Petrol- Gas Boot-Trunk
In some cities, such as Miami or San Diego, you will find that Spanish is spoken almost as much as English. Some common phrases in Spanish are:
Hello- Hola Where is the closest ATM machine?- ¿Dónde está el cajero automático más cercano? Where is [location]?- ¿Dónde está [location]? Can I pay by credit card?- ¿Puedo pagar con tarjeta de crédito? Can I pay by debit card?- ¿Puedo pagar con tarjeta de débito? How much does this cost?- ¿Cuanto vale esto? Thank you- Gracias
The electrical voltage used in the United States is 120 volts. The electrical outlet type is A, which has two flat parallel pins or blades. If using UK standard appliances in the US, you will need to use an adaptor.
Visa & Embassy Information
Visas are required for UK citizens travelling to the United States. In many cases, you may be eligible for the Visa Waiver Program, which permits travel for tourism and transit with a duration up to 90 days. If you are travelling under other circumstances, you should always check first to see which visa application is best for you.
Should you need assistance from the consulate during your stay in the United States:
British Embassy in Washington
3100 Massachusetts Avenue, NW
Washington, DC 20008
Telephone: +1 202 588 6500
British Consulate General Atlanta
133 Peachtree Street, NE
Atlanta, GA 30303
Telephone: +1 404 954 7700
British Consulate General Miami
1001 Brickell Bay Drive
Miami, FL 33131
Telephone: +1 305 400 6400
British Consulate General New York
845 Third Avenue
New York, NY 10022
Telephone: +1 212 745 0200
Most states in the US require drivers to be at least 21 years of age in order to hire a car. Drivers under the age of 25 may be subject to a young driver fee. It is best to check with your local supplier to see if this fee applies to you. This information can also be found on our website, in the "Product Information" section. An international driver's licence may be required.
Many, but not all, highways in the US are toll roads. These can often be called turnpikes. You can generally pay for tolls by either handing an attendant cash, throwing coins in a change dispenser, or by electronic device. Because not all toll highways are the same in every state, it is best to familiarise yourself with the tolls and types of payment accepted along the route you plan to take prior to the start of your journey.
Click here for a list of toll roads in the United States.
Road Rules and Petrol Stations
General information about driving your car hire in the United States:
Driving in the USA is done on the right-hand side of the road.
Seat belts are mandatory in most states and, if not wearing them, you can be pulled over and fined by local authorities.
The use of mobile phones is not allowed.
Petrol/Gas stations are generally open from 6am-10pm and often in cities you can find 24 hour stations.
Drivers are required to carry a valid driver's licence, proof of insurance and car registration at all times while operating the vehicle.